Blogs

The 1Q17 Wrap-Up

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By, Cherie Widener, Business Operations Manager For many businesses, Friday, March 31 represents the end of the First Quarter of the fiscal year. Now is the time for business owners and leaders to take a deep dive into the numbers. However the question must be asked; What are the relevant numbers one must review to […]

When Customer Service No Longer Serves the Customer

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By, Dawn Kreager, Global Logistics Operations Manager Delivering good customer service is at the heart of all successful moving and storage relationships. Customer Service, in a general sense, measures the experience that a customer has with a company throughout the life cycle of a household goods (HHG) move: estimate, scheduling, packing, loading, transit, storage, unpacking, billing, […]

Building a 24-hour Production Cycle

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by Anoop Sam, Head of Operations   The most successful businesses are ready anytime, anywhere to meet customer demands. In response to the increased requirement to work smarter and faster, many businesses have adopted off-shore remote staffing to complement existing staffing models. And while supplementing business functions can raise productivity and lower costs across a […]

Your Family Matters To Us

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By, Ranjana Hans, Business Analyst   We at Vantage Agora use Operational Excellence in our day-to-day functions at the office and we see how the seven steps continue to drive us forward. The question is, how can we apply these 7 steps in our daily life outside of the office and how can they positively […]

Death & Taxes: VA Can Help You With The Taxes

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By, Mordechai Zimberg, Controller 2017 offers tax payers an additional three days before having to file your tax documents. Due to a weekend and a Washington, D.C. holiday taxes are not due until April 18, 2017. The first quarter of every calendar year causes tremendous stress for millions of business owners, individuals, and tax preparation experts. […]

Business Process Outsourcing – Frequently Asked Questions

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By, Tad Lague, Sr Sales Executive When we meet with new clients and prospects, we frequently are asked several questions that helps our business leaders understand back office support and how this service can benefit them. We have comprised a list of these questions to better assist our client’s needs. How will my company benefit […]

Data Visualization Means Business Intelligence

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By, Yuvraj Naidoo, IT Manager Many companies work in industries that consume such high volume of structure and unstructured data that it qualifies as Big Data. Business owners and managers share a common pain point on how to harness the Big Data their businesses consume in a way to decipher historic trends, seasonal fluctuations, and […]

Data Visualization is Key to CRM Success

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By, Arvind Gopalakrishnan, VP Customer Experience For businesses, keeping track of contacts is imperative to maintaining strong customer relationships and building new connections with prospects. But traditional Customer Relationship Management (CRM) solutions have come a long way from simple contact management systems to more sophisticated and complex databases that facilitate closer connections with customers, sell more […]

Get More Out of Your Business Process Outsourcing Solution

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By, Mike Fieseler, VP of Business Development In today’s busy world, insurance agency leaders don’t have time to waste if they want to remain competitive and profitable. Contracting certain business functions and augmenting staffing needs is a strategic and effective solution; however, some business leaders are hesitant to rely on a workforce they can’t actually see. […]

Spring Training

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By, Ellen Cvelbar, Graphic Designer & Brand Advocate As a lifelong baseball fan, I look forward to the beginning of the new season. As I think about the start of a new season in Major League Baseball, I am reminded of spring training’s purpose. Spring training gives players an opportunity to try out to win […]

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