Achieve Operational Excellence With Remote Staffing

Achieve Operational Excellence With Remote Staffing

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by Mike Fieseler, VP Business Development

Once upon a time not too long ago, companies were reluctant to outsource any of their business operations, wanting to retain control and keep everything in-house. “Remote staffing” carried a negative connotation for internal employees at some organizations who feared that a remote team threatened their jobs. But this hesitation is quickly turning into acceptance, as an increasing number of companies find value in working with a remote staffing partner.

According to GlobalWorkplaceAnalytics.com:

50% of the U.S. workforce holds a job that is compatible with at least partial telework and approximately 20-25% of the workforce teleworks at some frequency.

Studies repeatedly show that employees are not at their desk 50-60% of the time.

Benefits of Remote Staffing:

Staff Retention: An ongoing business challenge is recruiting and retaining top talent. Finding qualified employees, training and keeping them can become a huge expense for employers, but a well-trained remote staff can alleviate these concerns by providing consistent and reliable service.

Greater Focus: Mundane, time-consuming tasks, are an inevitable part of any business. However, these duties may not be the most efficient use of your staff’s time. What if your team of specialists and experts could spend that time focusing on rewarding functions like improving the customer experience and increasing your company’s sales? Let a remote team help you with data entry and non-revenue generating activities.

Increased Efficiency: As pressure to deliver quality service in a timely fashion continues to grow, companies are faced with a dilemma that remote staffing can easily solve. A remote staff enables companies to remain competitive in today’s global marketplace that never stops. By taking advantage of different time zones to utilize a 24/7 responsive workforce, a remote team can pick up the work until your team returns to the office the next day, extending your workday to a full 24-hour cycle.

Cost-Savings: One of the biggest expenses of running a business is the overhead investment. From hourly costs and benefits, to state and federal taxes, there is a lot of money wrapped up in your workforce. Hiring a remote staff can greatly reduce these expenses and ultimately make an organization more profitable. The latest PGI Global Telework Survey cited that 43% of remote workers produce more business volume than their in-office counterparts.

Scalable Staff: Having a remote staff at your fingertips allows you to easily scale your workforce based on your business needs. Continuous growth or a busy peak season may require an increased staff. An on-demand remote staff can supplement your existing team to meet growing demands.

Are you ready to achieve Operational Excellence with the support of a remote team? Let Vantage Agora help you increase productivity, reduce errors and increase cost savings. Contact us to take advantage of our no-risk option.

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