Author: vantage_agora

Residential Property Underwriter Streamlined Insurance Processes with Business Operating System (BOS), OX Zion

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By, Varun Badarinath, Senior Business Analyst  Business Challenge Vantage Agora’s client, one of the largest independent residential property Managing General Underwriters in the United States, serves a variety of both inland and coastal markets in multiple states, and manages nearly all operations for more than 100,000 policyholders. While the company provided incomparable expertise and progressive […]

Uncle Sam Wants You… To Pay Up!

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By, Mordechai Zimberg, Controller  With panic in full swing for millions of U.S. tax payers, there is good news for those who procrastinated in getting their taxes in order. Taxes are typically due on April 15, but this year that date falls on a Saturday and the following Monday is a government holiday. This lucky […]

Workflow Automation Eliminates Errors for Clinical Reference Lab

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By, Mehul Kenia, Solutions Architect Business Challenge In the medical community, Cleveland HeartLab, Inc. is a forward-thinking innovator that offers ground-breaking, scientifically proven, and medically germane biomarkers that accurately predict cardiovascular risk. Cleveland HeartLab is also known for its unique profile of tests concentrated on managing and reducing inflammation. While Cleveland HeartLab utilized information technology […]

VA Extends & Deepens Commitment to the Insurance Industry

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By, Allison Shumaker, Marketing Manager Vantage Agora is a leading Insurance industry provider of back office remote staffing to agents, brokers, managing general agents/underwriters, program managers, carriers and wholesalers. In 2017, Vantage Agora has not only extended our commitment to the insurance industry but also deepened it with new engagements in the industry. After successfully […]

End the Software Stand-Alone Game

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By, Thomas Balla, Customer Experience Specialist Most off-the-shelf software packages stand along one wall while all the other software packages stand along a completely different wall, just like high schoolers at the homecoming dance. Alone. Not talking or interacting with one another. This stand-alone model doesn’t work for teenagers at the dance and it certainly doesn’t […]

The 1Q17 Wrap-Up

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By, Cherie Widener, Business Operations Manager For many businesses, Friday, March 31 represents the end of the First Quarter of the fiscal year. Now is the time for business owners and leaders to take a deep dive into the numbers. However the question must be asked; What are the relevant numbers one must review to […]

When Customer Service No Longer Serves the Customer

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By, Dawn Kreager, Global Logistics Operations Manager Delivering good customer service is at the heart of all successful moving and storage relationships. Customer Service, in a general sense, measures the experience that a customer has with a company throughout the life cycle of a household goods (HHG) move: estimate, scheduling, packing, loading, transit, storage, unpacking, billing, […]

Building a 24-hour Production Cycle

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by Anoop Sam, Head of Operations   The most successful businesses are ready anytime, anywhere to meet customer demands. In response to the increased requirement to work smarter and faster, many businesses have adopted off-shore remote staffing to complement existing staffing models. And while supplementing business functions can raise productivity and lower costs across a […]

Your Family Matters To Us

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By, Ranjana Hans, Business Analyst   We at Vantage Agora use Operational Excellence in our day-to-day functions at the office and we see how the seven steps continue to drive us forward. The question is, how can we apply these 7 steps in our daily life outside of the office and how can they positively […]

Death & Taxes: VA Can Help You With The Taxes

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By, Mordechai Zimberg, Controller 2017 offers tax payers an additional three days before having to file your tax documents. Due to a weekend and a Washington, D.C. holiday taxes are not due until April 18, 2017. The first quarter of every calendar year causes tremendous stress for millions of business owners, individuals, and tax preparation experts. […]

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