Culture as a management tool

Culture as a management tool

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“Hey Guys! I love this place!!!” exclaimed Janett.


Janett was dressed in a casual ‘kurthi’ (The Indian top) and a long flowing skirt that was down to her ankles. Her hair was un-kept and despite her pale color (When compared to the Indians) and her naturally blond hair seemed to fit well with the people around. Knowing that Janett had never ever stepped out of California, I was pleasantly surprised that her outfit and outlook were in tune and in sync with everyone her.


I wondered “How did she know how to dress perfectly in a country that she had no idea about?”


A few days passed, another friend that was traveling to India drove his own car in India. Within a matter of minutes he had adapted himself to drive on the roads here (which is, on the left side of the road). Again, I was surprised to see how he adapted himself to his surroundings?


Who taught him to use his car horn to communicate with fellow drivers than curse them?


Then a thought struck me. If we can somehow recreate a system in our organization similar to what a country and its people do to tourists, then we can create a sustainable culture of productivity, discipline, and healthy competition that will propel the company forward”.




I got curious. I started posing a question to people. “What made people behave radically different in different places and setting?”


I questioned people from all walks of life from industry leaders young adults that were just starting their career. The results of the discussion were as follows:


  1. Culture is the written and unwritten rules of a place (while this is not the exact definition, this is what literally everyone in my sample set agreed on).
  2. Culture of a place is driven by positive and negative feedback provided by the people in the society.
  3. These feedbacks drive people to act differently than the otherwise might have.


Now, it gets interesting!


Meaning, if a company have a system to measure its employees on a daily basis by providing positive and negative reinforcements through its social network (its employees) then we can have a simple and effective way of controlling employee behavior.


While most people agreed to this they would also add that it is impossible to control behavior this way.


Well we have good news. With Club VA  there IS a way. Club VA  (Vantage Agora’s patent pending social enterprise platform product) allows you help control employee behaviour and motivate them in a very objective manner to bring value to your organization.


About Vantage Agora:

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office for the insurance and finance sectors. Along with that Club VA has helped several companies improve their operational efficiency of their organizations. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.


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