Better Service

Winning Attitude: My teams should have it but how?

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Management gurus say it, we running companies know it better… The key to our success is to come up with an idea, create winning strategy, build a winning team that can execute your strategy to success and let them execute it!     Great but HOW???!!!!   Let us break the problem down. Ideas are […]

VA Research: Insurance Visibility

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My Father was back from Church, on a pleasant Sunday Morning. The educative look on his face indicated that he might have found or learnt something new from the teachings. He walked in straight towards mom, who was busy preparing breakfast for us, carried her around the house with a huge smile, put her back on […]

VA Research: Insurance Supply Chain Visibility

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The first thought might come to your mind is “What on earth is that???!!!!” All of us in the insurance Outsourcing industry from agents, to MGAs, Reinsurers, & the Carriers work toward one purpose to provide the best value to our customer the ‘insured’. In that sense all of us are tied together in a chain. […]

VA Research: Getting the best out of the BOSS

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Health insurance companies are rapidly learning how Insurance outsourcing business processes allows them to address key issues without worrying about routine Insurance back-office functions. Companies that implement back office support services (BOSS) can grow their enterprises by focusing on core competencies including customer service, innovative plans, provider relations, underwriting and building networks. BOSS leverages service […]