Operating Rhythm

Back Office Operations Success:How To Overcome ‘Good Times’

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Overcoming Good Times! Yes! With growth comes delivery issues like people, quality, timely delivery, service level, customer satisfaction. How are you equipped to handle this? The answer is simple, PPPP! Plan, People, Process, Projects.  Focus on Plan and People (Customers, Customer Service, Customer Service) people of your organization. Bring in partners that specialize in Process […]

VA values to employees

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VA is a very open and honest organization. In keeping up with the spirit of openness we have (in our own nonconforming way) presented glimpses into the way we think and act at VA. This will give you a good idea of what you can look forward to when you work with us. We are high […]