p&c back office processing

Words that can hurt your company

Posted by

There are words in your company that people use that can eventually lead your company to mediocrity. Surprisingly they are not the traditional bleep words. These words are not considered bad in most societal frameworks either. Yet when it comes to achieving and winning teams, they are just deadly! These dangerous words are adjectives like, “fantastic, extremely […]

Social: The basic art of floor walking

Posted by

Last week I called our head of HR and told him “We are going to have trouble with Mr. X, please have someone talk to him. He was not surprised because I do this often. I also walked up to our operations manager and told him “Please have extra QC on the Mr. X’s work.” […]